At GRND NO DAYS OFF, we’re committed to getting your order to you as quickly and reliably as possible. Please review our shipping policy below for details on processing times, shipping options, and important information.
Order Processing
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All orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive another notification when your order has shipped.
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During high-volume periods (launches, promotions, holidays), processing times may be slightly extended.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Domestic (U.S.): [3–7 business days] after shipment
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International: [7–21 business days], depending on destination and customs processing
Please note that delivery times are estimates and not guaranteed.
Shipping Carriers
We ship using reputable carriers such as [USPS / UPS / FedEx / DHL]. Carrier selection may vary based on destination and shipping method chosen at checkout.
International Shipping
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International orders may be subject to customs duties, taxes, and import fees determined by your country.
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GRND NO DAYS OFF is not responsible for additional charges incurred during customs clearance.
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Customs processing times may cause delays beyond our estimated delivery window.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Incorrect Address & Lost Packages
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Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
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GRND NO DAYS OFF is not responsible for lost or stolen packages once marked as delivered by the carrier.
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If your package appears lost in transit, contact us and we will do our best to assist.
Returns Due to Shipping Issues
If your order is returned to us due to an incorrect address or failed delivery attempt, additional shipping fees may apply to resend the package.
Questions?
If you have any questions about shipping, please contact us at:
Email: [grnd.nodaysoff@proton.me]
We appreciate your support and thank you for representing GRND NO DAYS OFF — stay grounded, no days off.